Help Center
Common questions about Italiano Amore with Marta, subscriptions, live lessons, digital content, and support.
What do I get after purchasing?
Depending on the selected plan or product, you may receive access to online Italian courses, downloadable learning materials, live or one-to-one lessons, student resources, and related digital services. Product details are shown on the relevant course, lesson, or checkout page before purchase.
How are services delivered?
Our products are digital services. Course access is provided online through your student account. Live lessons are delivered online using the communication tool specified during booking. No physical goods are shipped.
How do subscriptions work?
Subscriptions renew automatically according to the billing period shown at checkout unless cancelled before the next renewal. You can cancel anytime by contacting us at info@martaitaliano.com. Access continues until the end of the paid billing period.
Can I get a refund?
Refunds and cancellations are handled according to our Refund & Cancellation Policy. Please review it before purchasing.
Which payment methods are accepted?
Payments are processed securely by Stripe. Available payment methods may include major payment cards and other methods shown at checkout. We do not store full card numbers on our servers.
I have a billing issue. What should I do?
Email info@martaitaliano.com with your account email, transaction date, and a short description of the issue. We usually respond within 1–2 business days.